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Head of US Cash Client Services - State Street Global Advisors, Vice President (Hybrid)

State Street Corporation
Boston, USA
Closing date
Jun 3, 2023

View more

Job Function
Marketing and Public Relations
Industry Sector
Finance - General
Employment Type
Full Time
State Street Global Advisors is currently looking for a Head of US Cash Client Services in our Global Cash Distribution Team. We are looking for a motivated, team-focused leader to hone and improve the client service experience for our global cash business clients. You will manage the day-to-day activities of State Street Global Advisors' USD Cash Client Services operations. You will be responsible for the satisfaction of our cash clients invested in our money market products and work closely with our distribution team in supporting our revenue goals. You will contribute to the strategy of the cash business by bringing experience, analyzing competitor information, and staying current with developments in the cash market. This role can be performed in a hybrid model.

Why this role is important to us:
The team you will be joining is a part of State Street Global Advisors, one of the largest asset managers in the world. We partner with many of the world's largest, most sophisticated investors and financial intermediaries to help them reach their goals through a rigorous, research-driven investment process. With over four decades of experience and trillions of dollars in assets under management, we offer one of the broadest selections of services across asset classes, risk profiles, regions and styles. As pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest.
Join us if making your mark in the asset management industry from day one is a challenge you are up for.

As the Head of US Cash Client Service, you will:
  • Manage the US Cash Client Services team
  • Manage the transfer agent relationship for State Street Global Advisors' money market products alongside our Funds Management team
  • Champion the cash business team's interests with internal stakeholders: legal, compliance, finance, product management, portfolio management
  • Facilitate the prompt execution of intermediary agreements to meet client expectations and support the team's revenue goals
  • Stay abreast of regulation affecting money funds and act as a SME within the team
  • Partner with the website development team to ensure the cash website is compliant with regulation, clear to investors, and easy to use
  • Work closely with EMEA Head of Cash Client Services to ensure we are sharing our best ideas
  • Partner with the sales desk to support the team's revenue goals
  • Prepare ad hoc materials for senior management reporting and inquiries

These skills will help you succeed in this role:
  • Demonstrated problem solving skills
  • Ability to manage multiple priorities and balance needs of multiple stakeholders
  • Willingness to take initiative and collaborate
  • Ability to thrive in a highly regulated environment that demands full compliance to policies and procedures
  • Limited travel and willingness to work in a hybrid environment required

Education & Preferred Qualifications
  • Bachelor's degree preferred
  • Minimum 8 years of experience in Financial Services
  • Money market experience required
  • Client service experience required
  • Experience using Microsoft PowerPoint and Excel preferred

Are you the right candidate? Yes!
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street Global Advisors
What We Do. As the asset management arm of State Street Corporation, State Street Global Advisors has served the world's governments, institutions and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. As a result, we have become one of the world's largest asset managers with trillions of dollars under our care.
Our Mission. At State Street Global Advisors our mission is to invest responsibly to enable economic prosperity and social progress. We are driven by a desire to help our clients, and those who rely on them, achieve a better future. We have a long history of developing innovative investment strategies to provide our clients with reliable and transparent returns, cost-effectively, and without excessive risk.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Company: State Street Global Advisors

Salary Range:
$100,000 - $167,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

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